Monitoring runs weekly whether or not you visit the dashboard. Two kinds of email keep you informed — both optional, both controlled from dashboard Settings.

Weekly report email

Sent after your weekly scheduled scan completes. It summarizes:

  • your current grade and mention rate, with the change since last week
  • movement in the competitor picture
  • notable changes in citations and diagnosis checks

The email links back to the dashboard for the full picture. It is a digest, not a data dump — a 30-second read that tells you whether anything needs attention.

Rate alerts

An alert email is triggered when your mention rate moves sharply between scans — a drop worth investigating (did a model update change answers? did your site break?) or a jump worth celebrating (did your fixes land?). Alerts exist so you don't have to watch the dashboard to catch a big move.

Turning them on and off

  1. Open your dashboard and go to Settings.
  2. Under notifications, pick a report frequency (weekly, monthly, or off) and use the toggles for rate alerts and fix-verification emails.
  3. Save. Changes apply from the next scan onward.

Emails go to the address you registered during monitoring setup. You can change the recipient address yourself in Settings — the new address receives a confirmation link before anything else is sent to it.

Delivery notes

  • Emails come from our sending domain via our email provider; add the sender to your contacts if the first one lands in spam.
  • We send only these product notifications — there is no marketing list attached to your monitoring email.
  • If you disable both toggles you'll receive no routine email at all; scans keep running and the data keeps accumulating in your dashboard.

Unsubscribing from an email

Every routine email also carries a standards-compliant List-Unsubscribe header, so the "unsubscribe" button built into Gmail, Outlook and other clients works with one click. The weekly report additionally links to a manage email preferences page in its footer — same controls as dashboard Settings, no sign-in hoops. Unsubscribing stops the emails only; your monitoring and dashboard are unaffected.

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